Refund and Returns Policy
Last updated: May 15, 2024
Thank you for using Online Tickets LK. If you are not entirely satisfied with your purchase, we’re here to help.
- Refund Eligibility:
Tickets purchased through Online Tickets LK are eligible for a refund under the following circumstances:
Event cancellation: If an event is canceled and not rescheduled, you will be entitled to a full refund of the ticket price.
Event date or venue change: If an event’s date or venue is changed and you are unable to attend the rescheduled event, you may request a refund.
Other circumstances: In certain cases, such as duplicate purchases or unauthorized transactions, refunds may be granted at our discretion.
- Refund Request Process:
To request a refund, please contact our customer support team at [insert contact information] with your order details and reason for the refund request.
Refund requests must be submitted within [insert number] days of the event cancellation or date/venue change.
Our team will review your request and process the refund accordingly.
- Refund Processing Time:
Refunds will be processed within [insert number] business days of receiving your refund request.
The refunded amount will be credited back to the original payment method used for the purchase.
- Non-Refundable Items:
Certain fees, such as processing fees or delivery fees, are non-refundable.
Tickets purchased through third-party vendors or resale platforms are subject to the refund policies of those vendors.
If you have any questions about these Terms, please contact us at
0722005000 | travefirst@gmail.com